Privacy Policy

Synaptic Weave, Inc. ("Synaptic Weave," "we," "us," or "our") operates the website located at synapticweave.com (the "Site") and provides AI development and infrastructure services (the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our Site or Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide Directly

When you contact us through our website, request a consultation, or engage our Services, we may collect:

• Name and job title
• Business email address and phone number
• Company name and industry
• Project details and business requirements you choose to share
• Any other information you voluntarily provide in communications with us

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URL
• Device type and operating system

Cookies and Similar Technologies

Our Site may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use the Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the Site may not function properly without cookies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill service requests
• Communicate with you about our Services, proposals, and engagements
• Improve and optimize our Site and Services
• Send relevant updates, newsletters, or announcements (you may opt out at any time)
• Comply with applicable legal obligations
• Protect the security and integrity of our Site and Services

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our Site or conducting our business (e.g., email platforms, CRM tools, form processing), subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Third-Party Services

Our Site may use third-party tools including contact form processors (Formspree), analytics services, and hosting infrastructure. These third parties have their own privacy policies governing their use of your data. We encourage you to review their policies.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. When information is no longer needed, we dispose of it securely.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, contact us at hello@synapticweave.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

If you have opted in to marketing communications, you may opt out at any time by clicking the unsubscribe link in any email or by contacting us directly.

8. Children's Privacy

Our Site and Services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Synaptic Weave, Inc.
Email: hello@synapticweave.com
Website: synapticweave.com